Return & Refund Policy

At Forafine, we want our customers to be satisfied with their purchases. If you are not satisfied with an eligible product, you may request a return according to the policy below.

1. Return Period

Eligible products may be returned within 30 calendar days from the date of delivery.

Return requests submitted after the 30-day period may not be accepted.

2. Return Requirements

To qualify for a return, products should generally be:

• Unused
• In original condition
• In original packaging when reasonably possible
• Complete with included accessories and components

Products that have been used, damaged through misuse, or altered after delivery may not qualify for a refund.

3. How to Request a Return

Before sending any product back, please contact:

support@forafine.shop

Please provide:

• Order number
• Customer name
• Product name
• Reason for return
• Photographs when relevant

We will provide return instructions after reviewing the request.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 calendar days of delivery.

Please provide photographs showing the product and packaging so that we can evaluate the issue.

If the issue is confirmed to be caused by a product defect, shipping damage, or fulfillment error, we may provide a replacement, refund, or other appropriate resolution.

5. Return Shipping

For approved returns due to customer preference or a change of mind, the customer may be responsible for return shipping costs.

If the return is due to an incorrect, defective, or damaged product attributable to Forafine or its fulfillment process, we may provide return shipping instructions or cover reasonable return shipping costs.

6. Refund Processing

Once an approved return is received and inspected, we will generally process the refund within 3 business days.

The refund will normally be issued to the original payment method.

7. Refund Arrival Time

After Forafine processes the refund, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

Additional processing time by the financial institution may apply.

8. Non-Returnable Situations

A return may be denied when:

• The 30-day return period has expired
• The product has been materially used or damaged by the customer
• The product has been modified or altered
• Damage resulted from misuse or improper care
• The customer cannot provide sufficient order information

9. Exchanges

If an exchange is requested, availability will depend on current inventory.

When an exchange is not available, we may instead provide a refund when the return qualifies under this policy.

10. Contact Us

For return or refund requests:

Forafine LLC
8170 Locust Dr
Littleton, CO 80125
United States

Email: support@forafine.shop

Phone: (720) 993-0214